FAQ
FAQ
Where can I find my invoice/receipt?
Your VAT invoice is available on your order page. Log in to your account, go to "Orders" and open your order. There you will find the invoice, which you can save or print as a PDF.
How do returns and exchanges work?
We accept returns within 14 days of receiving your order, provided the item is unused and in its original packaging. Contact us at info@anibelifestyle.com and we will help you.
Returns should be sent to: Anibe Lifestyle AB, Granvägen 1, 467 32 GRÄSTORP, Sweden.
How do I choose the right size?
We recommend that you take your measurements and compare them with our size guide, which is available on each product page. If you are unsure, you are always welcome to contact us.
How long is the delivery time?
Processing time is 1-3 workingdays,including the 24-hour cancellation period. Shipping time is 4-7 workingdays. Total delivery time is 5-10 workingdays. We deliver within the EU.
How do I care for my garments?
To extend the life of your garments, we recommend hand washing or delicate machine wash at 30°C in a laundry bag. Always hang to dry - never put lingerie in a tumble dryer.
How do I contact you?
You can reach us at info@anibelifestyle.com and +46726051247.
Customer service and support: Opening hours: 09:00-17:00 on weekdays, excluding public holidays.
Response time: We respond to all emails within 24 hours during business hours.